Support gone bad

I am one of the early adopters and users of this app. Over the years I have had several email conversations with the app development/support team and was happy. Recently however I had a question and despite three emails I have received no response (ZERO)... For old times sake I am giving an extra star otherwise I would have given only one... VERY DISAPPOINTED.....

TontoPhone456 about CycleMap, v3.4.6